JumpStory Reviews

JumpStory has an overall rating of 4.3 based on 60 reviews. Customer feedback on JumpStory is mixed: JumpStory reviewers highlight positive aspects like high-quality images, user-friendly interface, affordable pricing, extensive image library, which strongly appeal to marketers, content creators, small business owners, designers. However, JumpStory is often criticized for its limited free options, occasional image quality inconsistency, subscription model may not suit all users, search functionality can be improved.

4.3/5.0

60 reviews

5 Stars

42

4 Stars

8

3 Stars

1

2 Stars

1

1 Star

8

All JumpStory Reviews (60)
BellaSteeves
January 14, 2023
"Fantastic source for top-notch visuals"
Having utilized JumpStory for over a year now, I can confidently say it’s a superb source for premium images perfect for presentations and event flyers. There’s a wide range of topics available and handy tools to tweak images, like adding text. Big thanks to JumpStory!
purplewolf466
December 27, 2022
"Jump Story Left Me High and Dry"
I signed up for a free week of Jump Story just before the holiday season. Their advertising mentioned a monthly charge of $25 and said you could cancel whenever you wanted. I found the site’s search feature pretty unhelpful, and the images didn’t impress me much, so I intended to cancel. However, since I had already downloaded a couple of photos, I thought it was fair to pay for the first month. To my shock, I got hit with a $300 charge for the whole year on day 8! Now they’re saying they won’t give me a prorated refund of $275. This feels really wrong and definitely not how a business should operate. With so many options available, I strongly advise against using this service!
SuzanneChavez
November 10, 2022
"Image Search with Personal Assistant"
I was on the hunt for a suitable image. The JumpStory database didn’t have what I was looking for, so I decided to try the personal assistant feature. In less than a day, I got 3 fantastic images sent my way.
pgslotzaa
October 26, 2022
"Top-notch customer support"
The customer support is really impressive. They are super friendly and always ready to help!
Janice.Jennings
October 11, 2022
"Quality and Selection"
Nice pictures and solid quality, plus a pretty good range of items.
redbear378
September 26, 2022
"Amazing Assistance"
The Jumpstory crew went above and beyond to help us track down a specific image as a nice gesture. They not only found an awesome picture, but they did it in under a day. Truly remarkable service! Definitely worth a shoutout.
lazymeercat433
September 12, 2022
"Skip the trial"
It's a hassle to look at pictures without giving your credit card details. When you try to cancel, they make you answer a ton of useless questions.

The image collection feels like a mix of Envato and Shutterstock. Seriously, just find another place to shop.
roman.korenyuk
September 08, 2022
"Support Team Came Through for Me"
The customer support team sorted out my issue in no time. They really got what the problem was and fixed it without any hassle.
DorisRay
August 18, 2022
"Review of JumpStory"
I kicked off my subscription to JumpStory with a really good experience thanks to one of the support teams who genuinely assisted me with my problem.

It's been a few days since I signed up for my subscription. I've had the opportunity to browse the site and check out some images. The visuals are quite different from the typical stock photos; they feel more genuine and have a natural vibe. The colors are not overly bright; they maintain a realistic tone. But hey, if you want them to pop a bit more, you can easily tweak them in an image editing tool.

The background remover is a real time-saver and works like a charm. I was impressed with the outcome, especially since some images had tricky backgrounds. There are still other features I haven't explored yet.
YolandaDiaz
August 03, 2022
"Great for all sorts of projects"
I've discovered that Jumpstory images are super handy for all sorts of projects. Totally worth the cost!
CharleneArnold
July 28, 2022
"Avoid This Service! Cancelling Your Account is a Nightmare."
When you sign up for a 'free trial', they require you to enter your card details, all while claiming they'll send you an email reminder before the trial ends. The catch? That email often lands in your spam folder, so you might forget to cancel. They still charge you regardless. Trying to cancel your account is a whole other struggle. I'm currently waiting for a response from their support team about getting my money back and shutting down my account. Like many others have pointed out, the images are available on other sites, so it’s really not worth it. Seriously, steer clear!
dipgill04
July 26, 2022
"Fantastic support from the team"
Fantastic support from the team! I needed some help with a refund and changing my plan from yearly to monthly. Honestly, I didn’t think I’d get such quick and useful help. I made a request, and they came through. Feels like that’s a rare thing these days. Really happy with the service!
arrington928
June 29, 2022
"Awesome variety of material"
Awesome variety of material, plus some handy editing tools added in. This is definitely my top content site.
whiteelephant952
June 28, 2022
"JumpStory is Awesome :)"
JumpStory is pretty cool! Searching for images is a breeze, and their tool for removing backgrounds is just fantastic.
SarahDouglas
June 20, 2022
"Jumpstory is a must-try, seriously!"
I'm a big fan of Jumpstory and the one-of-a-kind photos available. A lot of the images carry a Scandinavian feel, which suits me perfectly since I’m based in Sweden, work in Copenhagen, and primarily create websites for Scandinavian clients. But honestly, I believe folks from anywhere will appreciate these visuals just as much as I do. Plus, Jumpstory is super budget-friendly compared to larger photo stock sites. Totally worth the investment!

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